Clover textured handmade tie+pocket square+Premium Centaur Cufflinks

We strive to provide you with a seamless shopping experience and prompt delivery of your orders.

1. Free Shipping : We offer free shipping on all orders across India.

2. Cash-on-delivery (COD) orders are capped at Rs 1599, allowing purchase of a maximum of 1 shirt. For genuine customers wanting to place COD orders for more than Rs 1599, we offer partially-paid orders. Pay a small amount, like Rs 399, and we'll create a COD order for up to Rs 5000; pay the balance upon delivery. WhatsApp us at 8288899720 for assistance

3. Dispatch Time :

i. Prepaid Orders : Orders are dispatched within 4 hours of receiving the order, excluding weekends and national holidays. Orders placed during these times are dispatched on the next working day.

ii. COD Orders : COD orders are dispatched within 24 hours after receiving the order. However, dispatch is subject to order confirmation via phone call. Please ensure you provide us with your correct phone number to facilitate the process. Orders without confirmation within 48 hours are cancelled, and customers are notified via WhatsApp and email.

4. Delivery Timelines: Delivery typically takes 2-5 days, depending on the delivery location.

5. Order Tracking: Once your order is dispatched, you will receive a tracking link and number via WhatsApp, email, and text messages. You can use this information to track the status of your order.

For any further assistance or queries, please feel free to contact us via email: care@theformalclub.com or WhatsApp us on +91 8288899720 or call us at +91 08037835953

We strive to ensure your satisfaction with every purchase. We offer a hassle-free 7-day free returns and exchange policy for all prepaid orders.

To initiate an exchange or return:

1. Visit our website at https://theformalclub.in and navigate to the "Easy Return/Exchange" section at the bottom of the page.

2. Fill in the required details in the input fields, select the items you wish to exchange, and indicate the items you'd like to exchange them with.

3. Once your exchange request is approved, you will receive a confirmation email as well as a WhatsApp notification.

NOTE - Orders that are part of a TFCB2G1 Sale (Buy 2 Get 1 Free) or any other similar promotions wherein free products are included, will only be eligible for one time exchange but no return.

Please ensure that the item is in the same condition as you received it - unworn or unused, with tags attached, and in its original packaging, with the invoice placed inside. For cash-on-delivery (COD) orders, a pick-up charge of Rs 99 per product is applied for returns. Once we receive your return request:

1. A pick-up executive will arrive at your doorstep within 1-2 business days to collect the return items.

2. Upon receiving the return items at our warehouse, a quality check will be conducted. If the items meet the return/exchange criteria, we will proceed to initiate an exchange or refund as per your request.

Refund Process :

1. For prepaid orders: The refund amount will be transferred within 2 days of receiving the returned article to the original source account/mode of payment.

2. For COD and Partially-paid orders: An equivalent amount will be issued as a gift card, valid for lifetime.

For any queries or assistance during the return process, feel free to contact us via email or phone. For more details, please refer to the return policy on our website or reach out to us via email: care@theformalclub.com or WhatsApp: +91 8288899720 or call at +91 08037835953